(a) We will only use your personal data when the law allows us to do so. Most commonly, we will use your personal data where we need to perform the Services, or where we need to comply with a legal obligation. We use your personal data for the following purposes:
(i) to verify your identity, and create your user account with us on the Platform at the time of registration;
(ii) to assess the performance of your services rendered to customers;
(iii) to monitor your activities on the Platform;
(iv) to monitor trends and personalise your experience;
(v) to improve the functionality of our Services based on the information and feedback we receive from you;
(vi) to improve and facilitate customer service to effectively respond to end users’ Service requests, grievances, and support needs;
(vii) to process payments;
(viii) to process loan applications (if any);
(ix) to undertake credit assessment risks for short-term credits provided by us to you;
(x) to help you avail a group personal accident insurance policy through us;
(xi) to send periodic notifications to manage our relationship with you including to notify you of changes to our Services, and to receive occasional company news and updates related to us or the Services;
(xii) to administer and protect our business and the Platform, including for troubleshooting, data analysis, system testing, and performing internal operations;
(xiii) to improve our business and delivery models;
(xiv) to perform our obligations that arise out of the arrangement we are about to enter or have entered with you;
(xv) to enforce our Terms;
(xvi) to market our Services to you;
(xvii) to comply with our legal obligations; and
(xviii) to respond to court orders, establish or exercise our legal rights, or defend ourselves against legal claims.
(b) You agree and acknowledge that by using our Services and creating an account with us on the Platform, you authorize us, our associate partners, affiliates, and end-users or customers to contact you via email, phone, or otherwise. This is to enable us to provide the Services to our customers and end-users, provide you with marketing material, and ensure that you are aware of all the features of the Services.
(c) You agree and acknowledge that any and all information pertaining to you, whether or not you directly provide it to us (via the Services or otherwise), including but not limited to personal correspondence such as emails, instructions from you, etc., may be collected, compiled, and shared by us in order to render the Services to you. This may include but not be limited to vendors, social media companies, third-party service providers, storage providers, data analytics providers, consultants, lawyers, and auditors. We may also share this information with other entities in the Mawjat Afkar company group in connection with the above-mentioned purposes.
(d) You agree and acknowledge that we may share data without your consent, when it is required by law or by any court or government agency or authority to disclose such information. Such disclosures are made in good faith and belief that it is reasonably necessary to do so for enforcing this Policy or the Terms, or in order to comply with any applicable laws and regulations.